This country’s health care system is complicated, difficult to navigate and not attainable for everyone. Jean Bell-Calvin and her team at the UW-Milwaukee Silver Spring Community Nursing Center are working to change that, starting at the local level. The team at the Nursing Center treats their patients differently than the average hospital. Rather than simply looking at symptoms, they take the time to speak with their patients about their day-to-day habits and stressors that may have caused the symptoms. “You have a right to be treated a certain way, have your questions answered and have somebody take the time to listen,” says Bell-Calvin, the Nursing Center’s director and driving force behind the clinic for the last 30 years.
Bell-Calvin has made it her life’s work to help the community understand health. If asked to talk about her life, she will tell you, “It is not about me but the wonderful team of people I work with and the people we serve,” yet she deserves enormous praise for her dedication to the people of Milwaukee. In 1988, Bell-Calvin took a job at the recently opened clinic and has worked to improve the programming to meet the needs of North Side residents ever since. The original goal of the clinic was to promote health, focusing on education and nutrition. But in the late 1990s, after being approached by Milwaukee County, the clinic transitioned to providing primary care for the underinsured. Through the General Assistance Medical Program, the clinic became a contracted insurance provider for the county and began to provide primary care to community members that otherwise could not afford it.
There is more to health than clinical diagnoses; the Nursing Center also takes into consideration the many factors that can affect people’s well-being, such as relationships at home, not being able to pay the bills or a lack of reliable transportation. The Nursing Center seeks to build a relationship with the people they serve and adapts their programming to meet the needs of the community.
A vital partner that helps them achieve this goal is the Silver Spring Neighborhood Center (SSNC), a non-profit community center that services the people in the neighborhood through programs relating to health and wellness, education and employment. The SSNC often looks to the Nursing Center for programming related to health and nutrition, providing an opportunity for the nurses of the UWM Nursing Center to go out in the community and learn what is needed to improve people’s health. “It’s about looking at people, finding out what their needs are and plugging them in,” Bell-Calvin explains.
Bell-Calvin and the UW-Milwaukee Silver Spring Community Nursing Center emphasize that primary care is not enough to keep people healthy; they must also be educated. Whether that means teaching people proper nutrition or helping them understand how to use their insurance plan, the goal is to empower people with knowledge. “This is the work I’ve been called to do,” says Bell-Calvin, and with that work, she continues to change lives one family at a time.
View the article on the Shepherd Express website, part of my regular Hero of the Week column.